Shipping policy

All shoes are handmade to order in Athens, Greece. We do our best to process and ship your product as fast as we can.

Due to the handmade nature of the products, the processing time depends on the design. We need usually 3-9 business days for the flat designs and 1-2 weeks for the heel designs. During the holiday period, this can be slightly extended. After shipping your order, you will receive a shipping confirmation email with the tracking number.

If you have a special occasion to attend to and you need your shoes sooner than the estimated manufacturing time, feel free to contact us and we will do our best to rush your order so you can receive your sandals in time. :)

DELIVERY TIMES

All the orders are shipped via DHL express worldwide. After the order is processed by us, the delivery time will be approximately as follows:

Australia: 3-4 business days
Greece: 1-2 business days
United Kingdom: 2-3 business days
United States: 2-3 business days
Europe: 1-2 business days
Asia Pacific: 2-3 business days

*Elise Anais is not responsible for unanticipated delays.

Taxes & duties will be paid in full by customer and are not included.

Countries that we use Hellenic Post Office registered mail are Russia and Iran.